Shipping policy

SHIPPING POLICY

Delivery Times

After your order is confirmed, it will be shipped with the following estimated delivery times:

  • Turkey: 2-3 business days (Yurtiçi Kargo)
  • USA, Europe, UK, and Canada: 3-4 business days (FedEx)
  • Other countries: 8-10 business days (FedEx)

Delivery times may vary depending on the carrier's operating conditions and regional factors.

Shipping Costs

  • Turkey: Free shipping on orders over 3,000 TRY
  • International: Free shipping on orders over 100 USD / 100 EUR / 100 GBP

For orders below these thresholds, shipping costs will be calculated and displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment.

Delivery Issues

If your package does not arrive within the estimated time or arrives damaged, please contact us: zkantas@gmail.com / +90 539 720 25 25

Customs and Taxes

For international orders, any customs duties and import taxes are the responsibility of the recipient and vary by country.

Processing Time

Orders are typically processed within 1-2 business days before shipping. You will receive a confirmation email once your order has been shipped.